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How do I know what my username is?

Find out what your Attensi username is

Your Attensi username will be a combination of your Zenoti username plus a prefix depending on your salon brand and location. Refer to the information on this page based on your specific situation to figure out what your Attensi username is.

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If following the instructions below do not work and you receive an error, please see Why do I get an error when trying to log in? to troubleshoot.

If you know what your Zenoti username is

If you already know what your Zenoti username is, follow the instructions that apply to you below.

Supercuts Users

  • Enter the company code “Supercuts” if prompted
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  • Select the Username and Password option
  • Your username will be your Zenoti Username plus a prefix following the directions below
    • 🇺🇸 If you are in the US: use "supercuts–" before your username example: "supercuts-zenotiusername"
    • 🇨🇦 If you are in Canada: use "regisca–" before your username example: "regisca-zenotiusername"
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Your username must be entered in lowercase characters. Do not capitalize any characters in your username.

For all other brands

  • Enter the company code “Education Playground US” if prompted
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  • Select the Username and Password option
  • Your username will be your Zenoti Username plus a prefix depending on your salon brand
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If you are unsure how your username should be structured, visit here: go.educationplayground.com/username

Find your Attensi Username based on your brand below:

Brand
Prefix
Attensi Username
Cost Cutters
costcutters-
costcutters-zenotiusername
Hair Masters
hairmasters-
hairmasters-zenotiusername
Holiday Hair
holidayhair-
holidayhair-zenotiusername
ProCuts
procuts-
procuts-zenotiusername
SmartStyle
smartstyle-
smartstyle-zenotiusername
All other brands
regisportfolio-
regisportfolio-zenotiusername

example: if you are a Cost Cutters employee, your Attensi username would be “costcutters-” plus your Zenoti username → costcutters-zenotiusername”

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Your username must be entered in lowercase characters. Do not capitalize any characters in your username.

For Canadian Users

  • Enter the company code “Education Playground CA” if prompted
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  • Select the Username and Password option
  • Your username will be your Zenoti Username plus a prefix following the directions below
    • Use "regisca–" before your username (example: "regisca-zenotiusername")
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Your username must be entered in lowercase characters. Do not capitalize any characters in your username.

 

If you don’t know what your Zenoti username is

Your Zenoti username is what you use to log in to the Point-of-sale in the salon. If you forgot what your Zenoti username is, you can ask your manager to look it up for you following these steps:

  • Log onto the Zenoti portal and navigate to the Employee page
  • Select Employees
  • Select the name you want to look up the username for
  • Navigate to the Login Info section to view the username
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Only your manager or owner (or other user with equivalent permissions) can look up your username if you forgot it.

 

Once you know what your Zenoti username is, follow the instructions above to determine your Attensi username.

 
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