What’s Happening
A bug affecting video playback on the Education Playground when using the Attensi SKILLS app on mobile devices has been identified. Videos may appear to load indefinitely and be muted when opened.
What To Do
There is currently a workaround that will get the videos to play:
- Tap the pause button.
- Tap play again.
- Unmute the video if necessary.
Alternatively, please use a computer to view videos.
Next Steps
The Attensi team is actively working on a resolution. We apologize for any inconvenience this causes to your employees during training.