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(✅ Resolved) Text Message Services Unavailable for US Users

There was a service outage with the SMS provider enabling cell phone login and other services on Education Playground

The outage affecting Text Message services such as the Cell Number login option has been resolved. All functionality that utilize the text message service are now fully operational.

 

Services Restored:

  • Cell Number Login: Users can now log in using their cell number and receive one-time PINs via text message.
  • Password Reset: The password reset function via text message is also working normally.
 

We apologize for the disruption this outage caused to training, and we appreciate your patience as our platform partner worked to resolve the issue with their SMS provider.

 

If you continue to experience any issues, please contact Support

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