Attensi user data is one-way synced from Zenoti → Attensi. This means a user’s access in Attensi is established off of a user’s designations in Zenoti.
The following rules apply to Attensi user permissions:
- The amount of visibility a user has of a franchise organization is limited to one of two scenarios:
- A user can see all salons in an organization
- A user can see a single salon in an organization (their designated primary center in Zenoti)
- Only Attensi users that have Multi-Unit Leader/Owner positions can view the franchise org (all salons)
- Users who do not have a Multi-Unit Leader/Owner position in Attensi (ex. stylist, salon manager) will only have access to the primary center they are assigned to in Zenoti
At this time, even if a user has defined roles in other salons in Zenoti, they will not be able to view them in Attensi – they can only view their primary center.
If you would like to provide an employee additional access to salons in your organization, you will need to assign them to a Multi-Unit Leader role in Zenoti. Some of these include:
- Area Supervisor
- District Leader
- District Manager
- Senior District Leader
- Director of Salon Operations
- Director of Operations
Please keep in mind the following before making this change to your employee's record in Zenoti:
- This will allow your user to view in Attensi all salons in your organization - we can not provide individual access to single locations
- After you make the change in Zenoti, it will take effect in Attensi the following day